What are the values that fuel your business? What was the reason your business was founded in the first place? What sense of mission and purpose has emerged since then?
Performing a quick brand story health check will give you an idea of things that need to be adjusted. These questions are designed to highlight where your brand story needs attention, and start you thinking about strategy to change the answers. There is no one correct solution (every brand is different) – but if the answers is no to any of them, action to change is needed.
Your brand is your reputation; it is the way a customer feels in response to their experience of you. It can be a powerful catalyst for growth, or the cause of poor results.